Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") defines the information-related rights and obligations between you ("user", "you") and the 35bdt platform ("we", "our", "platform"). By using our website, app, or services, you are considered to have agreed to the terms of this Policy.

35bdt is a safe and trusted online betting and casino platform for Bangladeshi players. We believe that transparency in data protection is essential to building genuine trust. In this policy, we clearly explain — what information we collect from you, why it is collected, how it is used, and what your rights are.

35bdt uses collected information only for specific, lawful, and clear purposes. We never sell your information or transfer it to third-party advertisers.

Service Operations

Information is used to create and maintain your account, process transactions, distribute bonuses, and provide gaming services without interruption.

Identity Verification & Security

Identity verification (KYC) is carried out during account registration and large withdrawals. This is essential for preventing financial fraud, money laundering, and unauthorized access.

Customer Support

When you contact our 24/7 live chat or email support ([email protected]), your information is used to resolve your issue quickly and effectively.

Legal Obligations

Certain information may be retained to comply with applicable laws, exchange policies, or regulatory requirements.

Platform Improvement

By analyzing anonymised usage data, we continuously improve our services, interface, and gaming experience.

The 35bdt website uses cookies and similar tracking technologies to operate smoothly. Cookies are small text files stored in your browser.

Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security tokens, and page navigation. Without them, the website will not function properly.

Functionality Cookies

These cookies are used to remember your preferences (language, interface settings), so you do not need to reconfigure them each time you log in.

Analytics Cookies

These help improve the service by anonymously analyzing how many users are using which parts of the website. No personally identifiable information is included.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the website.

35bdt never sells, rents, or provides your personal information to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with the relevant financial institutions to carry out transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technology Partners: Companies providing website hosting, data security, and cybersecurity services — who operate under strict confidentiality agreements.
• Game Software Providers: Providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may process limited technical data (game session data).
• Legal Obligations: Information may be disclosed under court orders, lawful requests from investigative authorities, or as required by applicable law.
• Business Transfers: In the event of a merger or acquisition, information will be transferred after notifying users in advance.

Outside of the above, your information will not be shared without your explicit consent.

35bdt follows industry-standard technologies and practices to protect your information. However, no one can guarantee complete security on the internet — so we ensure the highest possible level of protection.

SSL/TLS Encryption

All communication between your browser and our servers is secured through SSL (Secure Sockets Layer) encryption. The padlock icon in your browser's address bar is proof of this.

Data Encryption

Sensitive stored information (passwords, financial data) is converted using strong encryption algorithms before being stored.

Access Controls

Only authorized staff who need the information to perform their duties can access specific data. All access is logged and reviewed regularly.

Security Monitoring

Our systems are under 24/7 security monitoring. Immediate action is taken when suspicious activity is detected.

In the event of any security breach, we will notify affected users in a timely manner in accordance with applicable law.

We retain your information only for as long as necessary — no longer.

• Active Accounts: All information necessary to provide the service is retained while the account remains active.
• Closed Accounts: After an account is closed, certain information may be retained for a specified period due to legal, regulatory, and financial obligations.
• Legal Data: Retained for the period specified by court order or government directive.
• Marketing Data: If you withdraw your consent, your contact information will be immediately removed from marketing lists.

Once the designated retention period ends, data is securely deleted or anonymised.

As a 35bdt user, you have the following rights over your own information:

Right to Access

If you want to know what information we hold about you, contact us. We will provide a copy of the information on your account.

Right to Correction

If any information in your profile is incorrect or incomplete, you can correct it through account settings or via support.

Right to Deletion

You can request to close your account if you wish. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You can object to the use of your information for specific purposes (such as marketing communications). If you object, we will stop using your information for that purpose.

Right to Portability

If you want to receive your information in a machine-readable format, you can request it from our support team.

To exercise any of the above rights, contact us at [email protected]. We provide assistance in Bengali and English 24/7.

The 35bdt platform is for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

We have age verification measures in place during the registration process. If we become aware that a minor's information has entered our system, the relevant account will be immediately closed and the information deleted.

If you are aware that a minor is using our platform, please let us know at [email protected].

35bdt may review and update this Privacy Policy from time to time. After any changes, the revised policy will be published on this page and the "Last Updated" date at the top of the page will be changed.

For significant changes, we will send a notification to your registered email. Continued use of the platform after changes will be considered acceptance of the revised policy.

For information about a previous version of the Privacy Policy, please contact our support.